The Websites are hereafter collectively referred to as the “Websites”.
This notice describes how information
about you is gathered, used, and disclosed, and how you can
get access to this information. Please review this notice carefully.
Radiant and its Licensees are committed to safeguarding your privacy
on our Websites. Federal law requires health care providers,
such as mental health practitioners to maintain the privacy
of protected health information and to provide notice of their
legal duties and privacy practices with respect to such health
information. Some state laws are even broader than Federal law
and require that other organizations, including organizations
such as Radiant, maintain the privacy of protected health
information and provide notice of their legal duties and privacy
practices with respect to such health information. In some instances, Radiant may collect and maintain protected health information on your
behalf for the benefit of mental health practitioners with whom
you contract, and is therefore also bound by certain duties.
Because trust is such an important part of this relationship,
Radiant has established this Notice. This
Notice is intended to provide you with information about your
rights and Radiant's responsibilities under the law, as well as information
about Radiant‘s privacy practices.
is required to abide by the terms of this Notice.
The terms of this Notice apply
only when you are operating within the Websites and to information
collected and maintained by Radiant. The terms of this
Notice do not apply to web sites that you may access via links
on the Websites.
Radiant is not responsible
for the content or the privacy practices of other web sites.
If you disclose personal information to other web sites, you
are subject to the other web sites' privacy policies. We encourage
disclosing any personal information.
Do We Collect?
Registration Information. To utilize certain services in the Websites, you will be required to provide your
name, email address, and the city and state you reside in.
Member Profile. If you establish an account you will be required to
create a profile on the site in which you will post certain
personal information such as your age, gender, relationship
status, number of children, city and state of residence and
your zip code which will be viewable by all members and affiliated
practitioners. To protect your identity, however, you will
be required to adopt a username or “handle” other
than your real name, which will be posted to your profile.
Photo Uploads. You will be given the option
of posting a photo of yourself to your member profile.
Personal Journal. You will be given the
option of maintaining a personal journal on the Websites which
will be maintained in a secure area, and viewable only
by those members and/or practitioners to whom you grant access.
Cookies. Radiant also collects information
Cookies are small pieces of information passed by the web
the web server during page requests and to keep your session
Radiant Use and Disclose Your Information?
Radiant does not disclose your name, or email address acquired during the registration
process to anyone.
Profile. Your member profile is viewable by all site
members and affiliated practitioners. However, you will select
and post a username or “handle” to your profile
in lieu of posting your real name, so as to maintain your
anonymity. Radiant will never disclose to any other
member, practitioner, or other third parties, your real name,
address, email address,
or other relevant information about you, except as may be
required by law.
Photo Gallery. Posting a photo to your profile
for all members to see is strictly voluntary, and if posted,
is done by you and not by Radiant.
Personal Journal. Posting of your personal
journal to the site is strictly voluntary, and in all cases
is stored in a secure area. Your journal, if applicable, may
only be viewed by those members and/or practitioners to whom
you grant access. Radiant does not publish, release
or give access to your journal to anyone, unless required
by law to do so.
Postings to Forums.
Any postings you make to the Q & A Forums will appear under your
username only. Radiant will never disclose or publish
your real name, or reveal your identity whenever you place
postings to its forums, unless required by law to do so.
Opt In Email. Upon creating an account on any of the Websites,
you are automatically included in our opt-in email list. This
means that you will periodically be sent emails, newsletters,
announcements, and advertisements from Radiant. Radiant will not sell or provide your email address to
anyone, but may send you correspondence containing offers and
information from third parties. All correspondence sent to you
by Radiant will contain a “Remove Me” link to enable
you to opt out of future mailings, if you so choose.
Aggregate Information. Radiant may
make available to unrelated third parties aggregate information
about you. Aggregate information is statistically relevant
information based on the overall population of users of the
Websites and does not identify the particular individual whose
information has been aggregated.
Future Management. If Radiant becomes owned or controlled by other
individuals or entities, the information we have collected may
be transferred to such party or parties. Such individuals or
entities will be required to follow the terms of this Notice
in the place of Radiant's current owners.
Advisory. If you elect to post a personal
journal or photos to the
site, you are advised to use extreme discretion in whom you
grant access to view these postings. Radiant and its Licensees shall not
be responsible nor liable for any information which becomes
public, or is made available to unintended persons relative
to these postings as a result of your decision to grant access
to these postings to other site members or practitioners.
Disclaimer. Although Radiant will use all reasonable efforts to safeguard
the confidentiality of your personal information,
transmissions made by means of the Internet cannot be made
absolutely secure. Radiant will not be liable for disclosures of your personal
information due to errors in transmission or the unauthorized
acts of third parties.
Disclosures NOT Requiring your Authorization.
We may use and/or disclose your
information without your authorization in the following circumstances:
When required by law: We may use and/or
disclose your private health information (PHI) when existing
law requires that we report information including each of
the following areas:
Reporting abuse, neglect or domestic violence: We may use and/or disclose your PHI of suspected victims of
abuse, neglect, or domestic violence including reporting the
information to social service or protective services agencies.
Public health activities: We may use and/or
disclose your PHI to prevent or control the spread of disease
or other injury, public health surveillance or investigations,
reporting adverse events with respect to food, dietary supplements,
product defects and other related problems to the Food and
Drug Administration, medical surveillance of the workplace
or to evaluate whether or not you have a work-related illness
or injury, in order to comply with Federal or state law.
Health oversight activities: We may use
and/or disclose your PHI to designated activities and functions
including audits, civil, administrative, or criminal investigations,
inspections, licensure or disciplinary actions, or civil,
administrative, or criminal proceedings or actions, or other
activities necessary for appropriate oversight of government
Judicial and administrative proceedings: We may use and/or
disclose your PHI in response to an order of a court or administrative
tribunal, a warrant, subpoena, discovery request, or other
Law enforcement activities: We may use and/or
disclose your PHI for the purpose of identifying or locating
a suspect, fugitive, material witness, or missing person,
or reporting crimes in emergencies, or reporting a death.
Relating to decedents: We may use and/or
disclose the PHI of an individual’s death to coroners,
medical examiners and funeral directors.
For research purposes: In certain circumstances,
and under the supervision of an Internal Review Board, we
may disclose your PHI to assist in medical/psychiatric research.
To avert a serious threat to health or safety: We may use and/or disclose your PHI in order to avert a serious
threat to health or safety.
For specific government functions: We may
use and/or disclose the PHI of military personnel and veterans
in certain situations. Similarly, we may disclose the PHI
of inmates to correctional facilities in certain situations.
We may also disclose your PHI to governmental programs responsible
for providing public health benefits, and for workers’
compensation. Additionally, we may disclose your PHI, if required,
for national security reasons.
do you have over the information we maintain?
You have a number of important
rights with respect to the information held by Radiant
on your behalf. You have a right to inspect and copy protected
health information that Radiant maintains about you and
to receive an accounting of certain uses or disclosures of your
information. You have the right to request to receive your health
information on a confidential basis through certain locations
or means (e.g., only contact you at work or through the mail).
You not only have a right to update your own personal health
information, but you also have a right to request amendments
or corrections to any health information held by Radiant
that is incorrect or incomplete. In such case, you will either
amend your information yourself as such information may be amended
by you on our Websites, or you will need to contact your mental
health practitioner and follow your practitioner’s procedures
regarding the amendment of your health information. You also
may ask Radiant to further restrict, beyond the terms
of this Notice, how your health information will be used or
disclosed. Radiant will consider these requests, although
Radiant is not required to agree to such further restrictions.
You also have the right to receive a paper copy of this Notice.
You may exercise your rights under this paragraph by contacting
the Director of Client Services, in writing, at info@RadiantInteractiveGroup.com.
protect your information?
Any information provided to
Radiant is treated with care and discretion.
all reasonable efforts to keep information from our users as
secure as possible against unauthorized access and use. When
external entities are provided information in accordance with
this Notice, Radiant will, in good faith, make an effort
to ensure that the third party complies with the privacy policies
As part of
the registration process, your account is password protected.
Radiant encrypts your password on its database. It is important
for you to protect your password and computer from unauthorized
When you submit personal information
to the secure areas of the
Radiant Websites, we encrypt
it using Secure Sockets Layer ("SSL"), an encryption
software program. Encryption is the industry standard means
to protect information as it passes over the Internet to our
server. We use care to protect this information against unauthorized
access and modification once it is stored on our database.
The Websites are not directed at
children. Radiant will take reasonable steps to ensure
that it does not collect personal health information from children
under the age of 18 (though parents may, in their discretion,
provide information about their children, and this information
will be safeguarded in the same way as other health information).
While our commitment to protecting
your privacy is steadfast, from time to time we may change or
update this Notice. When significant changes are made that affect
how your information is used, we will post a notice on our home
page, or alert you to changes by other similar means.
You will have a choice as to whether or not we use your information
in this different manner. By continuing to use our Websites,
after choice has been given, you agree to be bound by any
such revisions and should therefore periodically visit this
page and print the latest version of the Notice
for your records. Radiant will apply the latest version
of the Notice to all information that it holds, regardless
of when Radiant came into possession of the information.
For your information, the date of the last update to this
Notice is stated at the top of the document.
you do if you have concerns?
If you believe that we have not
lived up to our promises to protect your privacy, or have otherwise
violated your rights, we encourage you to contact Radiant's
Director of Client Services at info@RadiantInteractiveGroup.com. We are committed to protecting the
privacy and security of your information, and we want to know
if you have concerns or suggestions.
Safeguarding the privacy
and security of your information is of paramount importance
to us. If you have any questions, please feel free to contact
us at info@RadiantInteractiveGroup.com.
This Notice is effective as of
the "Last Updated" date at the top of this page.